What will restore confidence in the banking industry?

Wednesday 10 November, 7.30am until 9.00am, Barbican Area

Venue: This event will take place in the Barbican Area
Tickets: Please contact .(JavaScript must be enabled to view this email address) for details, and to reserve a ticket.


The banking industry has had a tough time of late. In 2008, when the money-go-round stopped, confidence fell off a cliff and governments and regulators around the world had to step in. Banker-bashing has become a regular feature of political and media debates; while public trust in banks seems at an all time low. Business Secretary Vince Cable has even described bankers as ‘Scargills in pinstripes’. What will it now take to restore confidence and pride in the banking industry? Is regulation essential to restoring confidence in banks? How important is transparency? If, as one commentator, suggests customers now want evidence of ‘service over swagger’, is the issue one of image? Might banks need to better communicate their role and worth in order to restore trust?

In a special breakfast Battle Satellite for individuals working in the financial services sector, organised by international PR consultancy Hotwire, a panel of expert speakers will explore these questions in light of the findings of a major survey to be launched at the event.

Speakers
Rob Killick
CEO, Clerkswell; author, The UK After The Recession

John Penman
head of communications, Lloyds Banking Group - Insurance and Scotland; former business editor, The Sunday Times

Annie Shaw
finance journalist, Daily Express; director, cashquestions.com

Chair:
Chris Skinner
commentator, financial markets; chair, Financial Services Club; author, The Future of Banking

Produced by
Suzanne Hewitt director, banking & finance practice, Hotwire PR
Recommended readings
In Banks We Trust?

Rather than spending their efforts on persuading us they are not greedy, those working in the financial sector would do better to spell out the real economic dangers we face. That would be taking real social responsibility.

Suzanne Hewitt and Richard Janes, Hotwire, 10 November 2010

Session partners