Saturday 29 October, 1.30pm until 3.00pm, Upper Gulbenkian Gallery Keynote Controversies
Not long ago, ‘corporate social responsibility’ (CSR) was all the rage. Leading consultants Giles Gibbons and Steve Hilton (now advisor to David Cameron) argued business could change the world, and it would be good for business too. Such rhetoric is increasingly seen as a cynical ruse, however, often dismissed as ‘green wash’, or a cynical means of avoiding unwanted regulation. But if the CSR brand is slightly tarnished, perhaps the Big Society offers a new lease of life to the idea of business as a force for good. David Cameron wants private enterprise to pick up the burden from the state and play a greater role in delivering public services. And while funding CSR programmes is no longer a no-brainer, at the 10th Annual Responsible Business Summit held in London at the start of May, top CEOs declared themselves eager to earn a ‘licence to operate’ by demonstrating their businesses’ social worth. This may be understandable, with the 2010 Edelman Trust Barometer showing trust in British CEOs dropping from 51% to 35%. The public seems increasingly cynical about fat cats and powerful corporations. But how should business contribute to society? Milton Friedman famously argued a corporation’s purpose is solely to maximise returns for its shareholders. Traditional free market advocates explain that businesses make profits by producing useful goods and services, creating jobs in the process. What more do you want?
Today, however, shareholders’ interests are often pitted against those of broader stakeholders. The new buzz-phrases are ‘social accounting’ and ‘the triple bottom line’, with demands that the social and environmental effects of a company’s economic actions are made transparent to consumers, investors such as pension funds, and communities in the areas where the corporation operates, as well as regulators and the media. A cursory glance at the course content of MBA courses - bulging with as many modules on environmental, ethical and social issues as traditional topics like accounting and management - shows young entrepreneurs and tomorrow’s senior managers are routinely taught to ‘think and act beyond the bottom line’. But is the bottom line and profit really at odds with society as implied? Is it naïve to insist corporations’ contribution stands on its own merits? After all, long-term improvements in health, living standards, the arts and higher education depend on wealth creation.
Does business leaders’ eagerness to demonstrate their social worth in new ways reflect a loss of confidence in that core contribution? Perhaps it is easier to turn a profit by manipulating the public perception of brands, and benefitting from government largesse in the form of spurious public-private partnerships, than by investing in innovation and creating jobs in new sectors of the economy. If so, are critics letting corporations off the hook? Do CSR demands help restore trust in business, or create a world of smoke and mirrors? Should corporations take responsibility for forging a Big Society, or should they mind their own business?
Listen to session audio:
Sue Clark corporate affairs director, SABMiller | |
Professor Bill Durodié head of department and chair of international relations, University of Bath | |
Giles Gibbons founder and CEO, Good Business; founder, Sustainable Restaurant Association; co-author, Good Business: your world needs you | |
Leo Johnson partner, PwC Sustainability & Climate Change; host, BBC World's Down to Business | |
Philippe Legrain visiting senior fellow, LSE’s European Institute; author, Immigrants: your country needs them and European Spring: Why Our Economies and Politics are in a Mess – and How to Put Them Right | |
Chair: | |
Claire Fox
director, Academy of Ideas; panellist, BBC Radio 4's Moral Maze; author, I Find That Offensive |
The purpose of CSR today is to act on behalf of governments that can’t be trusted and for people who don’t know what’s good for them.
Bill Durodie, Independent, 1 November 2011One need not be a capitalist die-hard, announcing that “the business of business is business”, or suggesting that anything other than enhancing shareholder value is an aberration, to note a few problems and inconsistencies with CSR.
Bill Durodie, City AM, 24 October 2011Disdainful and conspiracy-minded, the protesters claiming to speak for all Americans are acting like teenage despots.
Nathalie Rothschild, spiked, 6 October 2011The Independent is to sponsor a ground-breaking award scheme for businesses that have consistently shown the highest standards of corporate governance, social responsibility and employee engagement.
David Prosser, Independent, 4 October 2011Bosses think their firms are caring. Their minions disagree
Economist, 24 September 2011The Archbishop of Wales will support calls for an ethical business code when he talks to firms in Wales later.
BBC News, 13 January 2011It does not occur to most people that moral philosophy should have a contribution to make to our understanding of business. This is partly the fault of Aristotle’s modern heirs.
Martin Sandbu, Financial Times, 13 January 2011