Professor John Seddon

John Seddon has received numerous academic awards for his contribution to management science. He is the inventor of the Vanguard Method, the means by which service organisations change from a conventional command-and-control design to a systems design.

John has been a vociferous critic of public sector reform, arguing that the means for reform have seen costs rise while services worsen.

Related Sessions
Saturday 17 October 2015, 10.00 Conservatory

America: the twilight years?

"Although 'battle' suggests destruction, these were some of the most constructive debates I've taken part in. This was civilised conflict in the best sense of both words."
Julian Baggini, author, Welcome to Everytown: A Journey into the English Mind, and The Ego Trick

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