Professor John Seddon

John Seddon has received numerous academic awards for his contribution to management science. He is the inventor of the Vanguard Method, the means by which service organisations change from a conventional command-and-control design to a systems design.

John has been a vociferous critic of public sector reform, arguing that the means for reform have seen costs rise while services worsen.

Related Sessions
Saturday 17 October 2015, 10.00 Conservatory

Growth is good: mission or mania?

"Some of the freest speech I have enjoyed in years."
Baroness Ruth Deech QC, crossbench peer; chairman, Bar Standards Board

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