Professor John Seddon

John Seddon has received numerous academic awards for his contribution to management science. He is the inventor of the Vanguard Method, the means by which service organisations change from a conventional command-and-control design to a systems design.

John has been a vociferous critic of public sector reform, arguing that the means for reform have seen costs rise while services worsen.

Related Sessions
Saturday 17 October 2015, 10.00 Conservatory

Judgement by our peers: is the jury out?

"Five debates a day sounds a bit daunting beforehand, but I really loved it. The speakers are so knowledgeable and passionate about their chosen topic, and the amount of time dedicated to questions from the audience was great as it really brought in alternative views."
Exeter University student

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