 | Jo’s work involves managing programmes and projects in area of e-government, transformation and, most recently, customer research and insight. To ensure some of the more controversial aspects of these work areas are addressed, she has produced a number of research and discussion papers, written articles and organised national conferences. Topics have included data sharing and data security; privacy; and most recently social marketing and customer insight. |
"No word was untested, no argument taken for granted, no opinion dismissed without argument nor accepted without argument."
David Jones, professor of bioethics, St Mary's University College
