Jo’s work involves managing programmes and projects in area of e-government, transformation and, most recently, customer research and insight. To ensure some of the more controversial aspects of these work areas are addressed, she has produced a number of research and discussion papers, written articles and organised national conferences. Topics have included data sharing and data security; privacy; and most recently social marketing and customer insight. |
"The Battle of Ideas is adrenaline for the mind. A chance for intellectual fisticuffs with some of the best-known and most stimulating thinkers in the world."
Colin Blakemore, professor of neuroscience, Oxford University