Kalsoom has worked extensively for the past 25 years with Muslim communities.  Having graduated at London university with a Bachelor in Education, Kalsoom went on to teach for 18 years in both primary and secondary schools as well as voluntary teaching in an Islamic school in Bristol.  Kalsoom is currently a chaplain at Bristol university.  She has presented radio programmes on local community radio stations and has been a regular contributor to Thought for the Day on Radio Bristol.
Kalsoom was the lead Prevent Office for Bristol City Council and has had responsibility for identifying areas of PVE consultation with Muslim communities in Bristol, delivering projects that build the capabilities of Muslim communities, including young people and women and to provide positive leadership and confidence to local communities in challenging extremism.  In addition to this role with Bristol City Council, Kalsoom was also selected to serve on the National Muslim Women’s Advisory group which advised the Department for Communities and Local Government on issues around empowering Muslim women .  Kalsoom worked with the SW counter terrorism investigation unit for three years as the regional prevent trainer. Kalsoom has spoken on the topic of communities challenging extremism at conferences nationally and abroad.